The New Receptionist
Me : Excuse me, this gentleman needs to send me a fax & am out of business cards, can you please give him the fax number?
Her: Excuse me ma'am are you staff?
Me : Yes.
Her: Where is your access card?
Me : My office is on the 7th floor. My access card doesn't work here.
Her: Then you should hold personal meetings in your office - not in the reception.
Me : This is not a personal meeting.
Her: Meeting your banker is personal business.
Me : He's not my banker. The bank is a client. This is a business meeting.
Her: No one told me you are staff. I haven't seen you before.
Me : I'm sorry. I didn't know it's my job to walk around from desk to desk letting everyone know I work here.
Her: I need to know so if you get calls or visitors so I can direct people to you.
Me : Then it's your job to find out who everyone is & where they work.
Her: At least you should introduce yourself when you walk in here. To be friendly. It's the New Year.
Me: Please forgive me if I don't take a lecture on friendliness from you very seriously. You have been extremely rude - for no reason whatsoever. And you have embarrassed me & the firm infront of a major client. I hope you don't greet all visitors with this attitude and you know what? I think I will do something to make sure you don't.
Her: You shouldn't threaten me. If you have a problem, take it to HR.
Me : Thank you. I think I will.
I don't get it. Why was she being so bitchy? I mean, I don't often have to visit other floors but I had a visitor who ended up on her floor by mistake. We only needed to talk for a few minutes so instead of dragging him upstairs to my office, I offered him a seat at the reception area where I found him. And I did smile & say hello to her when I first joined him there. It's not like I ignored her. What is her problem?
The thing is I don't really want to complain about her. They fire receptionists & secretaries for practically no reason here. You see a new one every other day. And I don't want to cause anyone to be fired. Especially not on this season. And the woman looks very young & obviously pregnant. It's not just that I feel sorry for her. It's against my beliefs. We call it 'qat3 alarzaq'(causing someone to lose their livelihood) and it's very haram.
But she made me lose my temper and say I'll complain so I have to do something. And she was very rude despite all my attempts to stay calm & reasonable & not make a scene.
I keep writing emails to HR & then deleting them without sending.
Bummer. Not at all how I wanted to spend my first day back at work.:(